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Jul10
AT&T/Cingular Deal Subject of Class Action Suit

The Foundation for Taxpayer and Consumer Rights has filed a class action suit against AT&T and Cingular. Cingular denies all wrongdoing, accusing the Foundation's lawyer of making "false and misleading statements."

The Foundation's complaint attacks AT&T and Cingular's post-merger conduct. It alleges: "Cingular deliberately schemed to dismantle the AT&T Wireless network so as to diminish and degrade the service provided to AT&T Wireless customers." The scheme was intended "to induce AT&T Wireless customers into 'transferring' from their AT&T Wireless plan to a Cingular plan," which allegedly offers "less favorable terms."  According to the complaint, consumers have suffered due to "diminished service in the form of dropped calls as well as poor or no reception in areas where they previously received adequate reception."

The complaint asserts claims for breach of contract and breach of implied covenant of good faith and fair dealing, unjust enrichment/common law restitution, and violations of various states' unfair and deceptive acts and practices statutes. The Foundation filed it in the federal district court sitting in Seattle. 


7 Comments/Trackbacks




I'm being forced to give up my AT&T phone and service too. They (Cingular) are making our service so bad that we have to switch to new contract and phones with Cingular chips. Is there anyway for other to get in on this breach of contract lawsuit?

I have been in dispute w/ Cingular since Feb. Every time I call customer service and they pull up their screen it does not have accurate data on per my discussions: only self-serving comments by various reps.
I believe you have devious workers who will tell the customer one thing and not be accurate as to the discussion. EX I had a rep offer me several things and she chk'd w/ a supervisor and when I called back the next rep RE-Explained that sometimes even though they checkw/ asupervisor it may change...?WHAT?!!!!!!!!!!!!!!! Dear God, I hope you people are found out & sued one more time !

cigular had change my plan in2004 now ive been harassed by a collection since then yersturday was served with a superior court from a so called lawyer represnting collection agency not cingular he is a 3th party what should i do please respond soon thanks i like to join the class aution law suet

Cingular is horrible! Over the past five years, they've allowed bogus cell phone accounts to be opened in my name with just my security number and I have had to go through hell to clear my name with credit companies and collection agencies. I am sure it is an inside job, when i talked to a Cingular rep in the local mall, he said some reps open the accounts for friends who pretend to me an innocent victim like me, and their friend racks up charges and accessories and the sales reps gets all kinds of commissions, even if later the bill isn't paid because of fraud.

I wish Cingular would stop letting people open bogus accounts in my name! There ought to be a class action lawsuit.

How did they steal my SS#? When I was in college, my school used to send paperwork with my SS# printed at the top. I didn't think it was a big deal until we found out bums were going through the garbage cans in the back. Get a shredder people! At least some colleges are smart and just put last four digits on all papers.

If you were charged on your cell phone bill for ringtones or other mobile content that you never authorized and/or you were sent unsolicited SMS text messages and you want to fight back against these companies, get in touch with some class action attorneys.

These fellows are investigating unauthorized cell phone charges and wireless SMS text spam and might be able to help you:

http://www.ClassActionConnect.com/?q=node/680

we have been having problems with at&t since we joined them in 2004, and then they switched to cingular and we have experience everything from higher rates to the $175 early termination fee. we have been having dropped calls in areas of service. we bought new phones for our kids and low and behold we have a new two year contract we were not advised of when we bought the phones. we filed a complaint with the better business buerau and kevin hicks called me back. we argued for over twenty minutes about the two year contract and how we are going to have to pay $175 for early termination fees. i need some help getting in on this lawsuit, because i am tired of being jerked around by at&t.

I was an Cingular Customer for many years....I never received a notice stating that AT&T was going to completely take over Cingular. I have recently been informed that I now owe them 1500 hundred dollars due to a recent change in contract. They cancelled my service and decided to charge me over 400 dollars for that fee on top of what they are saying I owe Cingular....I am still a client of theirs. I got a call stating that Cingular wants payment even though they are no longer Cingular and it is now AT&T. I received this call from a third party creditor stating I had to pay. Is this legal, do I still have to pay Cingular? Please let me know if you can.

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